Digital Products Policy

Last Updated: July 2026

Stringer Media creates premium digital resources, guides, maps, educational materials, and other proprietary content. Because these products consist of intellectual property delivered immediately after purchase, all digital product sales are generally considered final.

No Returns or Refunds

Due to the nature of downloadable digital content, all digital product purchases are non-refundable and non-returnable once access has been granted or the product has been delivered.

Unlike physical goods, digital products cannot be returned once they have been downloaded or accessed. This policy helps protect the intellectual property created by Stringer Media and ensures fair treatment for all customers.

Before Purchasing

Please carefully review each product description before completing your purchase.

Product listings are designed to clearly explain:

• What's included
• File formats
• Intended use
• Compatibility (when applicable)
• Delivery method
• Any important limitations

If you have questions before purchasing, we're happy to help.

Exceptions

While refunds are generally not available, we may review requests in limited situations such as:

• Duplicate purchases made accidentally
• Incorrect charges due to billing errors
• A verified technical issue that prevents access to the purchased files and cannot be resolved
• Legal obligations that require a refund under applicable consumer protection laws

Refund requests that fall outside these situations are typically not approved.

Intellectual Property

All digital products remain the intellectual property of Stringer Media unless explicitly stated otherwise.

Purchasing a digital product grants you a license for personal use only unless a different license is clearly specified.

You may not:

• Copy or redistribute purchased files
• Share download links or files with others
• Resell, sublicense, or commercially distribute our products
• Upload products to file-sharing websites or marketplaces
• Modify and redistribute products as your own

Unauthorized reproduction or distribution may result in revoked access and may be subject to legal action where applicable.

Download Responsibility

Customers are responsible for downloading and storing purchased files after delivery.

If you experience technical issues accessing your purchase, please contact us and we'll gladly assist in restoring access when possible.

Product Updates

Some digital products may receive future updates at our discretion. Unless specifically stated on the product page, future updates are not guaranteed.

Questions

If you have questions before or after purchasing a digital product, please contact us through our Contact page. We're always happy to help ensure you're purchasing the right resource for your needs.